could not log in with provided credentials

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  tamiratb · Staff · April 23, 2026 at 4:53 pm

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  Hi @skiped37ac247f8, thanks for confirming that!

  Since the web app works, we can rule out any ISP-related issue. These issues seem to be related to an ongoing thread being tracked on GitHub here.

  Unfortunately, we don’t have a timeline for a fix at the moment. In the meantime, the web app at app.simplenote.com is the best workaround.

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  skiped37ac247f8 · Member · June 2, 2026 at 7:39 pm

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  It’s broken *again*. All I did was move my laptop to an ISP I’d never used before (Spectrum Internet in Ohio). Now when I try to login I get “Could not log in with the provided credentials” (see below). I tried upgrading to the “Simplenote-win-2.26.0-x64.exe” version, but that didn’t fix it.