Unable to reset simplenote account password via self service link, NEED HELP

  • Unknown's avatar

    Hello,
    I urgently need to reset my Account password (because I cannot login to the simplenote web access, stating
    “This password has appeared in a data breach, which puts your account at high risk of compromise. To protect your data, you’ll need to update your password before being able to log in again. “

    I wanted to do so and reset my password.
    I tried with
    https://app.simplenote.com/reset/
    and
    https://app.simplenote.com/forgot/

    I am NOT able to receive the Mail for the password reset Link. No Mail from Simplenote is arriving at my inbox.

    I can click on the button to send a password reset link, but I NEVER received an email.

    I already had a support conversation with @tamiratb / Tamirat Birhanu and via (email visible only to moderators and staff).
    He sent me a password reset link which I could not use because I checked the mail too late and the link was expired.

    Could you please send me a password reset link again to my associated email address (email visible only to moderators and staff)?

    Many thanks in advance


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