Unable to login with email password

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  mrinalk47 · Member · September 1, 2026 at 7:23 pm

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  A lot of times it says “failed to login with email, use password” but then the login doesn’t go through even though the password is correct. Every time I have to retry multiple times so that the login with email code is received, otherwise the password never works. This happened with me in all platforms – iOS, macOS, web and iOS.
  
  I saw some posts going back to 2024 with similar issues. Hoping that it gets fixed as I really like this app and plan to use it forever.

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  johnswift37 · Member · September 2, 2026 at 11:53 am

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  Hi. Have you tried selecting “login manually”, instead of entering your email?

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  mrinalk47 · Member · September 2, 2026 at 12:02 pm

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  Yes I did, ‘login manually’ asks to enter the password which, as I stated in the post, did not work 100% of the attempts. The whole issue is regarding the fact that the method of ‘login manually’ with password did not work. ‘Login with email’ code method worked perfectly fine.

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  johnswift37 · Member · September 2, 2026 at 12:19 pm

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  Are you having trouble with the captcha, or does it go smoothly?

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  mrinalk47 · Member · September 3, 2026 at 11:38 am

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  Not an issue with captcha. The page just keeps loading and ultimately fails with an error. Let me try to attach a screenshot of that error for a better understanding.

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  staff-bluejay · Staff · September 8, 2026 at 5:57 pm

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  Hi @mrinalk47,

  Let me reach out to the email address associated with your forum account to get more information and assist you further. You can share the screenshot in that email to keep your information private.

  Please be on the lookout from Simplenote support, and be sure to check your spam!