Unable to delete account
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I am unable to delete my Simplenote account because I am not receiving the confirmation email. How do I contact support directly?
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I’ll contact you directly via email to help with your account. Please keep an eye on your inbox (and spam/junk folder just in case).
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Hi! I am in a similar situation. I want to delete my old account (I already exported data to a new account) but I lost access to the email I signed up with, so I am not receiving the confirmation message.
I am logged in on my laptop, so I still have access to my old account. How can you help me delete the old account, if I cannot access the email that I used to login?
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@gardeniafair – Unfortunately, because your email address is the only identifying information tied to your Simplenote account, we’re unable to assist with account access or deletion without access to that original email. This is a security measure to protect account owners. If you’re able to regain access to that email address in the future, you can follow the standard account deletion steps outlined here: https://simplenote.com/help/.
Also, I’d recommend creating a dedicated support thread for individual issues in the future.I’m marking this thread as resolved for now.
Simplenote Support Forums 