Synch problems, Chrome, windows 11
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Hi, I’m having synch problems – on two notes the refresh/sync icon is going round all the time and these two notes are not being synchronised with SimpleNote on my phone. This is using Google Chrome on a Win11 laptop. I’ve tried using MS Edge instead: Edge doesn’t show the Sync icon and doesn’t show the updates to the two new notes. But if I create a new note in Edge it syncs with my moble phone app. Oddly the new test note also appears in Chrome, but one of the previous notes still has the sync icon on it, and this notes is still not synching with mobile or Edge. Hope this makes sense.
HELP please! Thank you.
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Just to add to this, in Chrome if I close the page (with the sync icon still going round on one of the notes) I get the message: “Leave site? Changes that you have made may not be saved”.
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OK, an update to this. I’ve solved the problem for now by deleting the cookies for the site. I lost the changes I’d made (but I’d copied these across to somewhere else before deleting the cookies).
(NB this is how to clear cookies on just one site only: Go to the website.Click the lock icon or settings icon on the left side of the address bar.Select Cookies and site data > Manage on-device site data.Click the trash can icon (Remove) next to the site name.Click Done.)
Now the sync icon has gone and it’s synching with my phone and with Edge. All good. But is anyone else having these problems? Any ideas why? thanks.
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Ignore my email below saying I’ve fixed it, because I’m still having the problem in spite of delete the Simplenote cookies. Are other people having this problem? Is there an issue with Simplenote at the moment? Help please!
NB In Chrome if I close the page (with the sync icon still going round on one of the notes) I get the message: “Leave site? Changes that you have made may not be saved”, if I do close the page I lose the changes I’ve just made.
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Hi. There are no known issues with Simplenote; been normal for me all day.
Since Edge works, this sounds like some security protection issue in Chrome itself. The Simplenote cloud server is at simperium.com, and the web app accesses it directly to view and update notes. This is how sync works. Chrome may be preventing you from sending data to the cloud.
You could also install the Simplenote app from the MS Store and use it on the computer. That gives you a local copy of your notes, and should sync reliably.
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Are you using NoScript in Chrome? Check this thread, https://forums.simplenote.com/forums/topic/all-my-notes-have-disappeared-2/.
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I’m having the same issue, constant sync arrows circling around on my chrome browser on chromebook, and notes not syncing to my phone. It’s been happening for a few days now. I came here looking for a solution. Any solutions you have found?
Simplenote Support Forums 