Synch problems, Chrome, windows 11

  • Unknown's avatar

    Hi, I’m having synch problems – on two notes the refresh/sync icon is going round all the time and these two notes are not being synchronised with SimpleNote on my phone. This is using Google Chrome on a Win11 laptop. I’ve tried using MS Edge instead: Edge doesn’t show the Sync icon and doesn’t show the updates to the two new notes. But if I create a new note in Edge it syncs with my moble phone app. Oddly the new test note also appears in Chrome, but one of the previous notes still has the sync icon on it, and this notes is still not synching with mobile or Edge. Hope this makes sense.

    HELP please! Thank you.

  • Unknown's avatar

    Just to add to this, in Chrome if I close the page (with the sync icon still going round on one of the notes) I get the message: “Leave site? Changes that you have made may not be saved”.

  • Unknown's avatar

    OK, an update to this. I’ve solved the problem for now by deleting the cookies for the site. I lost the changes I’d made (but I’d copied these across to somewhere else before deleting the cookies).

    (NB this is how to clear cookies on just one site only: Go to the website.Click the lock icon or settings icon on the left side of the address bar.Select Cookies and site data > Manage on-device site data.Click the trash can icon (Remove) next to the site name.Click Done.)

    Now the sync icon has gone and it’s synching with my phone and with Edge. All good. But is anyone else having these problems? Any ideas why? thanks.

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