One-way Sync Issue on Android App

• 

  l3ovv · Member · July 30, 2026 at 8:22 am

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  Hello Simplenote Support Team,

  I am experiencing a specific synchronization issue with the Simplenote app on my Samsung Galaxy S26.

  The Problem:

  • What works: The app on my Samsung S26 successfully receives and syncs notes/text typed from other devices.
  • What fails: Any text or notes I type directly inside the Simplenote app on my Samsung S26 do not sync back to the server or other devices at all.

  Troubleshooting I have already tried:

  • Logged out and logged back into my account.
  • Cleared the app data and app cache.
  • Set the app’s battery/data restriction to allow background activity and background data usage at all times.
  • Tested typing via a web browser on the same Samsung S26, and it syncs perfectly. The issue happens only inside the official Android app.

  Device Information:

  • Device: Samsung Galaxy S26
  • OS: Android (Latest One UI)

  Could you please help me investigate and resolve this app-specific upload/sync issue?

  Thank you.

• 

  johnswift37 · Member · July 30, 2026 at 11:48 am

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  Hi. This is strange, since only uploading fails. Does it also fail when the phone is connected to WiFi?

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  l3ovv · Member · July 30, 2026 at 12:40 pm

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  I tested on Wi-Fi. In the same network, the Web version syncs perfectly, but the official Android app fails to upload my notes.

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  johnswift37 · Member · July 31, 2026 at 12:57 am

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  It sounds like there may be something in your Android system that prevents 3rd-party apps from uploading data, maybe some sort of diligent privacy protection. Maybe you need to give permission to allow Simplenote to transmit?