My husband died and I can’t access his info

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  carriestaples · Member · June 5, 2026 at 1:29 am

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  I have always used SimpleNote in my husband’s email address. He is dead and I can’t access his passwords. I can continue to use it on my iPhone but I can’t open Simple Note on my new Apple computer.

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  staff-bluejay · Staff · June 24, 2026 at 4:44 pm

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  Hi @carriestaples,

  I’ve reached out to you via the email address associated with your forum account, since we’ll need to gather sensitive information to confirm the ownership and identity. Please be on the lookout for an email with a subject “Following up: Simplenote Account Access request”.

  Thanks,