Multiple notes lost over the last 2–3 weeks on Simplenote for Mac

  • Unknown's avatar
    chaosimportantdd17b0b6eb · Member ·

    I appear to have lost multiple notes, or substantial amounts of text, created during the last two to three weeks — approximately between September 11 and October 1, 2026.

    I cannot provide an exact number or all the titles because some entire notes may have disappeared. One confirmed example is the notes I took during an in-person meeting on September 26.

    I may have experienced a memory or network synchronization problem. I noticed the loss 2-3 days ago.

    Device information:

    • Simplenote native Mac app version 2.17, build 11247
    • macOS 12.5, build 21G72
    • App bundle: com.automattic.SimplenoteMac

    I have already checked:

    • The Simplenote web application
    • Note history, including blank and duplicate notes
    • Trash and the history of trashed notes
    • A complete Simplenote export created on October 2
    • The local Simplenote database, caches and temporary files

    The missing notes and text are not present in any of these locations.

    The server export contains 3,342 active notes and 12 trashed notes. The local Mac database contains 3,350 active notes and 12 deleted notes. The eight additional local notes are all from January 2026, so they do not account for the recent losses.

    The local database contains normal activity during the affected period, but some notes that I remember creating are absent entirely. For September 26, for example.

    However, this is not limited to that single note. I believe several notes or edits from the entire two-to-three-week period are missing.

    Could the Simplenote team please check whether there are:

    • Server-side revisions not shown in the application
    • Synchronization failures or conflict logs for my account
    • Deleted-object tombstones
    • Failed or rejected changes from the Mac client
    • Any private recovery procedure for multiple missing notes

    I have preserved the local database and the server export. I have not logged out, reinstalled the application or cleared its data.

    Because the support forum is public, please let me know how I can provide my account email, database or export privately if required.

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