Lost notes
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Hello!
I lost a couple of notes written from yesterday afternoon and onward yesterday evening. I think the loss was due to my phones storage capacity is almost full. Is there anyone here who have an idea on how to get them back?
Best regards Erik
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Hi. You could try logging in to app.simplenote.com in a browser. That web app directly accesses the cloud server where notes are synced. Change the sort order to Newest First to quickly see if your work is there.
Is there any chance that you’ve accessed Simplenote from a device other than your phone?
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Hello!
I logged in to app.simplnote.com and it wasnt there unfortunately.
I only have it on my iphone. This was the first time i accessed the browser version I didn’t know it existed.
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Hi @erikpalshammar,
Since the notes aren’t in the web app, please check Trash and history next.
On your iPhone, open the tags drawer and look for “Trash” below “All Notes.” Even blank or unfamiliar entries there can still hold version history, so it’s worth a look.
If nothing’s there, check the history on any blank or duplicate notes too, both on your phone and in the web app. Sometimes lost content ends up preserved in another note’s history.
If it’s not in Trash, not in any history, and not in the web app, it likely didn’t finish syncing before the storage issue hit, and at that point it can’t be recovered.
Going forward, keeping some free space on your phone helps new notes sync right away. You can also back up notes manually anytime via Settings > Tools > Export in the web app.
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Good afternoon! I’m writing through a translator.
A few weeks ago, I discovered that about fifty records had disappeared.
I didn’t contact them right away because I thought it was a phone issue.
But when I checked everything on my PC, I was convinced.
I followed the above steps, but I couldn’t find the records.
Can you tell me if they’re recoverable? -
Hi @sashacorvus,
Since your situation is different from the original poster’s (different timeline, different number of notes, etc.), could you please start a new thread with the details of your issue? That way we can keep things organized.
When you create the new thread, it would be helpful to include:
- When exactly you first noticed the notes were missing
- What device(s) you use Simplenote on
- Whether you’ve already checked Trash and note history (both in the app and at app.simplenote.com)
We’ll be happy to help from there!
Simplenote Support Forums 