Guidelines for Posting

  • Hey there! Welcome to the Simplenote support forum!

    This is a public space for supporting the features and functions specific to Simplenote for the web and mobile apps.

    Security and accounts

    As this is a public space, DO NOT share sensitive information like your account password or email address. We will remove all topics and comments that contain sensitive information. 

    The Simplenote forum is powered by accounts. You can log in using an existing account or create a new account by clicking ‘Log in’, then ‘Create a new account’. Simplenote lets you connect a account to your account as long as these share the same email address, so you’ll be able to use this same account to log in to Simplenote in the future as well.

    Before adding a new topic or commenting on an existing one, please take the time to go through the guidelines below:

    Initial Troubleshooting

    1. Check that you are running the latest version of the app available for your device. You can confirm that from here: iOS, MacOS , Android, and Electron
    2. Check your network connection. Do you perhaps have a firewall, VPN, or ad-blocker on your device that’s interfering with its ability to connect to the internet? You can also try connecting to a different network or even to mobile data. This can keep the app from syncing and working properly so it’s important to investigate.

    Posting Tips

    Help others help you by sharing as many details as you can about your issue, including:

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