Deleted Files need to be restored
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Hello, about 30mins ago, I successfully transferred my Simple Notes files from my old iPhone to the new iPhone. I then deleted Simple Notes from my old iPhone, only to realize that it simultaneously deleted the ones already on my new iPhone. Given I deleted it from my trash as well on my old iPhone, I have been unable to restore. Please, I urgently need to restore all of the notes on my new iphone. Please help.
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Hi. You can check whether your notes are still on the Simplenote server by logging in at app.simplenote.com in a browser. If they are, try force-quitting the iPhone app, then restarting it. Be sure you’re logged in to your Simplenote account. Simply deleting the app and its data from the old iPhone should not affect the data on the server.
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Hello John,
I logged into the simple more online sever to check but they aren’t there either.
I wwill greatly appreciate your support with this.
Thank you.
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Hi @nettylaughs,
One last place worth checking: sign in at https://app.simplenote.com and open the Trash. If any of your notes are there, select them and choose Restore, and they’ll sync back to your new iPhone.
If the Trash is empty, the notes were permanently deleted when the Trash was emptied on your old iPhone, and that change synced to your account everywhere. Once notes are removed from the Trash, they can’t be recovered, and we’re sorry we don’t have a way to bring them back.
Best,
