can’t sign up

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  mjamesratliff · Member · May 29, 2026 at 2:06 am

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  nothing let’s me sign up. Don’t get the emails, nothing. Seems to be affecting a lot of new users.

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  mjamesratliff · Member · May 29, 2026 at 2:51 am

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  weirdly, I could through this WordPress account, just not for a standalone Simple note account

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  patrickdcd12f30ae · Member · May 31, 2026 at 3:38 pm

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  I’m having the same issue.

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  tamiratb · Staff · June 19, 2026 at 6:16 pm

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  Hi @mjamesratliff, @patrickdcd12f30ae. Thanks for reporting this and sorry for the delay.
  
  To help us figure out what’s going on, could you let us know a bit more about what you’re experiencing?

  1. Are you signing up at https://app.simplenote.com/signup/, or through one of the mobile apps?
  2. When you enter your email and click “Sign Up,” does the button respond at all, or does nothing happen when you click it?
  3. Have you checked your spam/junk folder for the confirmation email if the button did work?

  Looking forward to hearing from you!

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  tamiratb · Staff · June 22, 2026 at 10:27 am

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  Hi @mjamesratliff, Hi @patrickdcd12f30ae — just following up on this.

  We did some more digging on our end. The signup issue you ran into matches a confirmed bug we’ve since fixed. The fix went out on June 4, so web signup should be working again now.

  When you have a moment, give it another try at https://app.simplenote.com/signup/.

  And if the confirmation email doesn’t arrive within a few minutes, please check your spam/junk folder and let us know.

  Best,