cant log in

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  kaya05m · Member · October 18, 2026 at 12:05 pm

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  hi

  i wanted to change my password, but it didnt send me mail. i tried this 3 times before trying to log in. when i logged in manualy, it said “Could not sign in with the provided email address and password.” this morning i logged in just fine.

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  staff-lynn · Staff · October 20, 2026 at 6:15 pm

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  Hi @kaya05m,
  
  Good news! The issue has been resolved. We recently had an outage affecting the email service that sends login links for Simplenote accounts. That service is now fully restored, so you should be able to log in and receive your emails as expected.
  
  If you’re still having trouble, just reply to this message and we’ll be glad to help.