Can not log in after changed my password.

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  tanittiz · Member · May 12, 2026 at 8:09 am

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  Hi there, just changed my password on the webpage.
  
  I can log in on the browser and on my phone with a code from my email
  
  but I cant log in on my tablet and my PC after the password is changed.

  please help.

  account: (email visible only to moderators and staff)

  thank you

  Tan

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  tanittiz · Member · May 12, 2026 at 8:11 am

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  it shows “could not log in with provided credentials.”

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  smithkyle45 · Staff · June 9, 2026 at 4:48 pm

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  Hi Tan,
  

  Sorry for the delay. The “could not log in with provided credentials” error on your tablet and PC likely means the password change didn’t fully apply – on your phone you’re getting in via the email verification code, which bypasses the password.
  

  I’ve sent a password reset link directly to your account email. Please open it in a web browser, set a new password, and then log out and back in on each device using the new password.