Another one-way Sync Issue on Android App

• 

  matcaro · Member · September 8, 2026 at 11:38 am

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  Hello Simplenote Support Team,

  I am experiencing a specific synchronization issue with the Simplenote app on my Samsung Galaxy A17 from a few days (I have used this phone for a few weeks).

  The Problem:

  What works: The app on my Samsung A17 successfully receives and syncs notes/text typed from other devices (macbook and iPad)
  What fails: Any text or notes I type directly inside the Simplenote app on my Samsung A17 do not sync back to the server or other devices at all. Also any modification to an existing note (created from another device) from my phone does not sync.

  Troubleshooting I have already tried:
  Logged out and logged back into my account.
  Cleared the app data and app cache.
  Set the app’s battery/data restriction to allow background activity and background data usage at all times.
  Tested typing via a web browser on the same Samsung A17, and it syncs perfectly. The issue happens only inside the official Android app.

  Device and App Information:
  Device: Samsung Galaxy A17
  OS: Android (Latest One UI)
  SImplenote app version 2.38 (186)

  Could you please help me investigate and resolve this app-specific upload/sync issue?

  Thanks!