Android app becomes unresponsible

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  melfaa · Member · October 26, 2023 at 12:15 am

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  After opening the application, I try to view a note or do a search or even scroll, and the app’s UI stops responding and a few seconds later there is an Android system message pops up suggesting to close the application.

  The issue is gone when i clean the storage and log in again, or restart the phone.

  Can’t really say at what moment it stop working again.

  SimpleNote 2.30
  Android 14
  Pixel 6

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  staff-reid · Staff · November 6, 2023 at 10:20 pm

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  Hello @melfaa,

  Thanks for the heads up. I’m not able to reproduce this on my end at this time. If you do see this same issue come back up, please let us know here. Glad cleaning the storage and logging in again seemed to clear up the issue.

  Again, please do keep us posted should this happen again.

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  melfaa · Member · November 13, 2023 at 6:46 pm

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  It is reproduced consistently. Is there any debug information I can collect and send here?

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  staff-james · Staff · November 17, 2023 at 11:40 pm

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  Hello @melfaa. We reached out via email to get logs from Simplenote to investigate further. Let us know if you did not receive it.