Account Deletion Button Non-Functional

  • Unknown's avatar

    Hello Simplenote Support,

    I am writing to request assistance with permanently deleting my Simplenote account. I have attempted to use the self-service deletion tool multiple times, but the process fails at the final verification step.

    The Issue: When I navigate to the deletion confirmation page and enter my password to confirm, the system rejects it or the “Delete Account” button fails to register the click.

    Troubleshooting Steps Already Taken:

    Password Reset: I successfully reset my password via the “Forgot Password” link and confirmed I could log in with the new credentials.
    Clean Environment: I attempted the deletion using a fresh instance of Google Chrome with no extensions (ad-blockers, script-blockers, etc., disabled).
    Multiple Attempts: I have tried this across multiple browsers (Vivaldi, Chrome, Brave, and Firefox) and devices, but the result is the same.

    Account Details:

    Registered Email: (email visible only to moderators and staff)
    Please advise on the next steps or process this deletion request directly. I am available to verify my identity via email.

    Thank you.

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