Windows and Android Sync Problem

• 

  dfault1 · Member · September 27, 2024 at 6:07 pm

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  So I make some note on Android, let say “AAAAAAAAA”
  
  I open simplenote on Windows, it show correct note, “AAAAAAAAA”
  
  Then I change that note (Windows) to “BBBBB”
  
  But when I open Android, it still shows “AAAAAAAAA”, nothing change even after I change it to “BBBBB” on Windows
  
  And it even become worse, I open Windows version and it revert to “AAAAAAAAA” again
  
  Note: I have good internet connection and the sync problem only happen to Simplenote

• 

  staff-frank · Staff · September 30, 2024 at 4:43 pm

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  Here are some troubleshooting steps that might resolve the issue:

  1. Log in to the Simplenote web app at https://app.simplenote.com.
  2. Once logged in, check if the note content in question (“BBBBB”) is displayed correctly in the web app. This will help us determine if the issue lies with your local apps or the central Simplenote service.
  3. If the note appears correct on the web app, try logging out of Simplenote on all your devices (Android, Windows) and then logging back in. This will force a fresh sync with the Simplenote servers, potentially resolving any discrepancies.