unable to access Simplenote when performing a password change
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Hello, I forgot my password. Bought new phone and tried to download, install and open on my phone and pc. When I attempt the change, I enter my yahoo.com email and either never receive the email to reset. I also lost access to my yahoo account and cannot get the email with code. Long story short, I am not able to log into Simplenote. Thank you for any help the forum can provide.
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Hi,
An update. I lost access to the email I registered originally in Simplenote. When I ask to change my password, my only option was to receive a code at the original emai that I no longer can access.
I need a way to recover my original account, an option other than my original email. I notice some poster’s have received direct support in order to troubleshoot.
I would appreciate it if someone could reach out to me.
I registered a new email in order to register and post in this forum.
Thanks,
Mark
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@magnetoram We’ll follow up with you via your email. Note that we’ll write to you from the email address you used for your account in this Forum.
Please keep an eye out any emails from the support team in your inbox.
Thank you!
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Hi,
thank you for getting back to me. The email is (email visible only to moderators and staff)
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Hi @magnetoram – We have replied via email. Please be sure to continue the conversation via email rather than here. Thanks!
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