Unable to access my account after e-mail change

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  lekkerbusyrick · Member · March 29, 2023 at 6:21 pm

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  I finally changed my e-mail address from Google to Apple. Unfortunately, after changing my e-mail address on Simplenote, I’m unable to access my account.

  I’ve tried to:
  – Login with old e-mail address
  – Login with new e-mail address
  – Change my password (old address)
  – Change my password (new address)

  All of the steps above did not help. Can you assist me on this? :-)

• 

  staff-zara · Staff · March 30, 2023 at 6:52 am

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  Hi @lekkerbusyrick 👋

  We can’t help you with account-related issues here in the forums for security reasons since it’s a public space.

  We dropped you an email to request some info. Please respond to the email, and we’ll help you from there.

  Thanks!