Stolen phone – block sync?

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  ccutler2 · Member · September 30, 2024 at 3:01 pm

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  My phone was stolen. How can I stop it from syncing with new notes I add to Simplenote?

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  ccutler2 · Member · September 30, 2024 at 5:12 pm

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  judging by the lack of response, is this a huge security hole that no one thought of?

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  johnswift37 · Member · September 30, 2024 at 6:20 pm

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  This is a pretty slow-moving site. One of the hosts will respond in a while.

  Have you considered changing your Simplenote password? Or, you could back up your notes from the Simplenote web app, then delete your account. Create a new account with a new email, and restore the backup. But I’d suggest you do not access your Simplenote account, and wait for some more expert advice.

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  ccutler2 · Member · October 1, 2024 at 5:49 am

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  I tried deleting my account, the web site said it would send me an email but an hour later it still hasn’t arrived. It’s not in my junk mail folder

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  staff-frank · Staff · October 1, 2024 at 2:36 pm

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  @ccutler2 To assist further, we’ll need to contact you directly via email. Please keep an eye out for a message from our support team.