Simplenote Linux client does not accept username (email address)

• 

  cheerfully88fc35e634 · Member · November 16, 2024 at 7:15 pm

  • Copy link
  • Add topic to favorites

  Hi,

  My Simplenote Linux client was not synchronising with the web site for some days. Upgraded my client to the latest one (2.222.2). I logged out of the the client and tried to login again. After entering the username (my registered email address) I clicked on “log in with email” and got an error “could not login with the provided credentials”.

  Then I tried the manual login option. On clicking “log in” after putting the email address and password, I get the same error again.

  I’m sure that the user ID and password are correct – I am able to login to the website with the same credentials.

  Please help.

• 

  johnswift37 · Member · November 17, 2024 at 2:21 am

  • Copy link

  Hi. Did you have to deal with capchas before having the failure?

• 

  cheerfully88fc35e634 · Member · November 17, 2024 at 3:30 pm

  • Copy link

  No, there was no captcha I can see with the Linux client (I dont think its there).

• 

  cheerfully88fc35e634 · Member · November 18, 2024 at 8:48 pm

  • Copy link

  Waiting with hope for a solution…

• 

  staff-joey8 · Staff · November 22, 2024 at 11:56 am

  • Copy link

  @cheerfully88fc35e634 could you perhaps try uninstalling the app, then reinstalling it to Linux?

  Once done, please let us know if the login issues persist or not.

• 

  cheerfully88fc35e634 · Member · November 23, 2024 at 9:01 am

  • Copy link

  Sorry about the delayed response. Reinstalles did not help. — Thanks

• 

  johnswift37 · Member · November 23, 2024 at 12:25 pm

  • Copy link

  Is there any chance you’ve changed your password recently? That can cause these problems.

  Also, are you able to log in to the web app in a browser, app.simplenote.com?

• 

  cheerfully88fc35e634 · Member · November 24, 2024 at 2:31 am

  • Copy link

  Yes. When I was unable to login to the Linux client, I had changed the password online. Its working fine from browser and mobile (Android) clients, with the new password.

  Issue is only with the Linux client.

• 

  johnswift37 · Member · November 24, 2024 at 7:05 pm

  • Copy link

  You may help from one of the hosts here to get your new password working correctly.

• 

  cheerfully88fc35e634 · Member · November 25, 2024 at 3:40 am

  • Copy link

  Thanks!

  Just reiterating:

  The password is working for Android and web interface.

  I feel that the Linux client is not even reaching the password verification phase.

• 

  mikerockwell · Staff · December 4, 2024 at 2:40 pm

  • Copy link

  Could you let us know what Linux distribution you’re using and how you installed Simplenote? Did you download one of the packages from our GitHub? Or did you install it using another method?

• 

  iperetta · Member · January 4, 2025 at 8:27 pm

  • Copy link

  Simplenote Linux client does not accept username (email address) ==> same problem here, I’m not able to type in the e-mail textbox! Error in Fedora 41 using both installations:

  • Simplenote-linux-2.22.2-x86_64.AppImage
  • Simplenote-linux-2.22.2-x86_64.rpm

  When I’m running in terminal (simplenote command), the given error when I try to enter my e-mail in the proper textbox over the app’s login page is:

  (simplenote:78861): IBUS-WARNING **: 16:21:59.364: Events queue growing too big, will start to drop.

  (simplenote:78861): IBUS-WARNING **: 16:21:59.469: Events queue growing too big, will start to drop.

  When I try to “log in manually”, the same error appears on the e-mail textbox, but not for the password textbox (in which I can type freely).

• 

  iperetta · Member · January 4, 2025 at 9:01 pm

  • Copy link

  I solved by installing Simplenote version 2.21.0 from Gnome Software app (default to Fedora)

• 

  cheerfully88fc35e634 · Member · January 5, 2025 at 3:51 pm

  • Copy link

  Sorry for responding so late.

  My Linux client started working some time in between without me doing anything in particular. Version 2.22.2 on Linux Mint 21.3. Last install was doenloaded from the site.

  I had tried 2.21.0 in between but for me it did not work.

  Thanks for all the help!

• 

  staff-cara · Staff · January 10, 2025 at 7:28 am

  • Copy link

  Thanks for the update, @cheerfully88fc35e634! Are you all good to do? If so, we can mark this thread as resolved.

• 

  cheerfully88fc35e634 · Member · January 10, 2025 at 7:56 am

  • Copy link

  I’m good to go. Thanks..

  (However, I do not know how it started working..)