Simplenote is empty of all entries on second mobile device

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  musicollector8cf7e1ee6c · Member · April 19, 2025 at 11:56 pm

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  I use SN on my Windows machine and Android phone without any issues – I can add and edit and they both sync flawlessly. However, I want to install it on another mobile device, my Shanling DAP.

  First, I tried repeatedly to log in using known SN password on the Shanling, but it said the credentials were wrong. I tested out the password on my PC successfully. So, it was not the password or ID. Finally, I used WordPress to successfully login to it on my DAP.
  
  Now, I have a second problem. Entries are not being populated. There is circle going round and round next to “All Notes”. I have verifiedf that my internet is rock solid as I can surf, no problem. The circle keeps going round and round during repeated sessions.

  Any ideas? TIA.

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  musicollector8cf7e1ee6c · Member · April 20, 2025 at 12:45 am

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  It’s all good! I factory reset my DAP, which was the problem! Not Simplenotes!

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  staff-bluejay · Staff · April 23, 2025 at 7:09 pm

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  Hey @musicollector8cf7e1ee6c,

  Thank you for following up! I’m glad to hear that factory reset of your D-link access portal fixed the issue for you. Hopefully others running into the same issue will benefit from this post! :)