Simplenote 作成したノートの消失、更新内容の消失

  • Unknown's avatar

    作成したはずのノートが消失している。

    再編集したノートの更新結果が消失し、編集履歴にも記録がない。

    ゴミ箱にもノートは見つからない。

    アプリは最新版だが解決しない

  • Unknown's avatar

    Hello there! That is very distressing. It sounds like you may have checked the options we would recommend already:

    Lost notes can usually be found either in the Trash or in the history of an existing note. We recommend checking the trash and revisions in whichever app you use the most, as well as the web app at https://app.simplenote.com. You’ll want to sort the notes by the last modified date from the app settings before you start checking.

    It’s worth restoring notes from the Trash so you can view their history. Pay particular attention to any blank notes you can see or titles you don’t recognize.

    To search the history, open a note and click the clock icon at the top, then move the slider.

    Also, use the search field to check for content that may have been in the note. We don’t recommend just searching for the title, as we’ve seen people have trouble finding notes when accidentally deleting or changing the title text.

    Without sharing personal information here, would you have been using a different login previously?

    1. When was the last time you saw the notes?
    2. Has anything happened to the device or to Simplenote since then? 
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