Reset Password
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Hi – I’m unable to reset my password since I am not receiving the Reset Password email. It is not in my spam folder and I have tried multiple times to reset. Thanks.
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Hi, @nick5449db58e729d4! It looks like we already sent you an email according to this other thread of yours. Can you please check if you have received that email? If yes, kindly respond to it at your earliest convenience.
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Hello! I’m trying to reset my password (remember the email but can’t remember the password) and I see in the FAQ to go to “app.simplenote.com/forgot“, but it just redirects me to the app. Can someone help me out or send me a password reset link?
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… but it just redirects me to the app.
It sounds like you try to open the link on the same browser window where you’re still logged in.
Can you try opening the link https://app.simplenote.com/forgot/ in a different browser, or if in the same browser, using a private or incognito mode?
Also, since you’re still logged in, we also recommend you to export your note: https://simplenote.com/help/#export
This is just a precaution for data loss, in case you’re locked out from your account.
Simplenote Support Forums 