Password reset no email

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  ymaf26 · Member · May 24, 2023 at 6:56 am

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  I need to reset my pw & haven’t received email with link. Help please

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  helper-james · Member · May 24, 2023 at 8:27 pm

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  Hello! For account related issues, I have emailed you to continue this support conversation. Let us know if you do not receive our email.

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  syzgem · Member · December 18, 2024 at 6:01 am

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  I actually have the same problem. But my Simplenote account is not to this email.

  I have tried:
  1. sending a code to my own email – nothing received
  2. sending a password reset to my own email – nothing received
  3. starting a new account – it sends me a link to do so but when I try to sign on, it says my account already exist.

  Can someone contact me at bernard dot soh at protonmail dot com?

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  cychocat · Member · December 18, 2024 at 6:16 am

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  And in case people get confused, I am the one whom reset password and login codes are not emailing. Please contact me – I have just created this WordPress account but my SimpleNote account has been valid for years.

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  staff-fred · Staff · December 20, 2024 at 4:45 am

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  @syzgem (It looks like @cychocat is also your account.) We’ll follow up with you via your email so we can help resolve the issues.

  Please keep an eye out any emails from the support team in your inbox.

  Thank you!