Part of note on laptop deleted while syncing
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I was working offline partially on my laptop and partially on the phone. When online, the sync was one way – keeping what was on the phone and syncing it to the laptop while deleting all the ofline changes on the laptop. Is there any way to restore informaiton deleted by the sync? No history of the note available
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If the data was able to be saved on our servers while you were going back and forth between online and off-line it will be saved in the history of the note.
Lost notes can usually be found either in the Trash or in the history of an existing note. We recommend checking the trash and revisions in whichever app you use the most, as well as the web app at https://app.simplenote.com. You’ll want to sort the notes by the last modified date from the app settings before you start checking.
It’s worth restoring notes from the Trash so you can view their history. Pay particular attention to any blank notes you can see or titles you don’t recognize.
Also, use the search field to check for content that may have been in the note. We don’t recommend just searching for the title, as we’ve seen people have trouble finding notes when accidentally deleting or changing the title text.
If you still can’t find the content can you let us know a bit more information so we can investigate this further? Please let us know:
- what devices you use Simplenote on
- their operating systems and versions
- the Simplenote versions on each
- the browser and version you use to access https://app.simplenote.com
Simplenote Support Forums 