On our Apple Mac M3, the Simplenote app closes immediately after it has been lau

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  ochsenwang · Member · October 7, 2024 at 5:48 pm

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  On our Apple Mac M3, the Simplenote app closes immediately after it has been launched. Only a brief flashing can be seen. We have newly installed the app from the App Store, we have the latest OS 15.0.1 Does anyone know a solution? Or does anyone know which files, for example, still need to be deleted from the library if the app is to be uninstalled. Best regards Jürgen

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  staff-fred · Staff · October 10, 2024 at 8:11 am

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  Hi Jürgen, can you please confirm which version was installed on your Apple Mac M3?

  Also, if you log in to your account from a web browser https://app.simplenote.com/ does it still work for you on the same device?

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  ochsenwang · Member · October 10, 2024 at 8:32 am

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  The latest version from the App Store, V2.21

  With the Webbrowser, a login to Simplenote works with this device.

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  ochsenwang · Member · October 11, 2024 at 9:59 am

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  But that’s not the solution now, I’ve been using it for weeks at most as a workaround.

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  andyudis · Member · December 10, 2024 at 6:34 pm

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  I’m having exactly the same problem. Works as always on iPhone, on web, and on desktop Mac, but not on MacBook M1 with Sonoma 14.6.1. Always worked before, now shuts down immediately on launch, even when trashed and replaced from AppStore.

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  staff-joey8 · Staff · December 12, 2024 at 9:10 am

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  Hi there, @andyudis and @ochsenwang

  Could you please replicate the crash again, and then copy your crash logs as shown here: https://support.apple.com/en-za/guide/console/cnsl664be99a/mac

  We will then be able to advise you further!

  Something else to try, @andyudis – could you try updating your macOS to Sequoia?