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Simplenote Forums Support Need to update password, but email address is now inaccessible

Need to update password, but email address is now inaccessible

  • Unknown's avatar
    crappycrapness · Member · April 18, 2023 at 2:52 pm
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    I can’t login with since I’m getting the following error:

    “This password has appeared in a data breach, which puts your account at high risk of compromise. To protect your data, you’ll need to update your password before being able to log in again.”

    The problem is, the original email I used is now deactivated/inaccessible and I can’t access the link to update the password. Is there a way I could transfer it to a different email address so I could log in again?

  • Unknown's avatar
    staff-zara · Staff · April 19, 2023 at 7:40 am
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    Hi @crappycrapness 👋

    We dropped you an email to request some info. Please respond to the email, and we’ll help you from there. We can’t help you with account-related issues in the forums for security reasons since it’s a public space.

    Thank you!

  • The topic ‘Need to update password, but email address is now inaccessible’ is closed to new replies.

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