MISSING NOTE + SYNCING ISSUES FROM IPHONE TO MBP
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I HAVE LOST ONE NOTE AFTER I SIGNED IN AGAIN; IT HAS JUST DISAPPEARED ON BOTH IPHONE AND MACBOOK PRO. PRIOR TO THIS, I HAD IT ON THE IPHONE BUT NOW I HAVE LOST IT ON BOTH DEVICES. HOW CAN I RETRIEVE THE LOST ONE. PLEASE HELP!
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Hi @amdaniel47gmailcom 👋
Sorry about the data loss event. Before you sign out from the devices, have you signed in to the web app at https://app.simplenote.com to confirm if all notes are synced and up-to-date? If not, we recommend exporting your notes or copying them to another app as a backup before signing out. Signing out before making sure the notes are synced will cause permanent data loss.
More details about troubleshooting sync issues here: https://simplenote.com/help/#sync
In the meantime, can you please check the Trash to see if you can recover the note there? It’s also worth restoring the notes (especially blank notes) from the Trash and check their note revision.
More about recovering lost notes: https://simplenote.com/help/#lost
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