Major problem with updates
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Hi, one of my clients is having a major problem with Simplenote as of yesterday. She’s using Mojave and for various reasons cannot update her operating system. Yesterday Simplenote on her Mac updated itself from version 2.21.0 to 2.22, a version that will not run on Mojave. At the time I thought no big deal, I’ll just reinstall the earlier version but by one restart it was back to 2.22 and refusing to open. Today I investigated and found that if reverted to the earlier version it opens once and quietly updates while it’s open failing the next time it restarts!!! Current “solution” is to install the earlier version then lock the file. It still nags on opening, asking to install the helper tool which you can then cancel but this does not seem like a real working solution. I also tried installing version 1.14 which also attempts to silently update!!!!! I’m hoping there’s some real fix to this incredibly aggressive behaviour, perhaps modifying the package contents or the preference file?? Cheers
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@mondocatto I’d recommend your client switch to our web app at app.simplenote.com moving forward if she’s unable to keep her Simplenote Mac app up to date. That way she’ll have the most stable and up-to-date version even if her computer can’t support the stand along app.
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I’m on macOS Mojave 10.14.6 and using Simplenote 2.21.0. When 2.20.0 came out, it now updates Simplenote 2.21.0 to a newer, unusable version. Why bother asking someone to update, since saying NO updates it anyway? I’m using the current workaround to reinstall 2.21.0, lock the file, and cancel the Helper Tool pop-up each time.
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I’m on macOS Mojave 10.14.6 and using Simplenote 2.21.0. When 2.22.0 came out, it now updates Simplenote 2.21.0 to a newer, unusable version. Why bother asking someone to update, since saying NO updates it anyway? I’m using the current workaround to reinstall 2.21.0, lock the file, and cancel the Helper Tool pop-up each time.
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@wascwywbt Have you considered using the web app instead? We’d recommend that you use the web app if keeping the desktop app up-to-date is an issue
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