Lost notes after email changes
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So, I changed my sign-in email to a new one, but decided to stick with the original and changed it back. In the process I hit the option to sign in with wordpress, and now whenever I log in (with the same email and password as before), my notes are gone and the “Welcome to simplenote” note is there.
I’m guessing my notes are bound to my WordPress account now, but it gives me an error when I try to log in with that WordPress account, so I’m at a loss for what to do.
The error I get on desktop
UnauthorizedThe server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn't understand how to supply the credentials required.The error I get on the mobile app
ErrorCouldn't log in with WordPress.com. Please try again. -
@azvalen We’ll follow up with you via your email so we can help resolve the issues. Note that we’ll write to you from the email address you used for your account in this Forum (can be the same with your Simplenote account email or not).
Please keep an eye out any emails from the support team in your inbox.
Thank you!
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I’m having similar issues. I have changed my email address and now I can’t login with both my new and old address.
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@alfredko901 We’ll send you an email as well! Please make sure to look for any emails from our support team in your inbox. Thanks!
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Hi, I hop you don’t mind me piggy-backing on this topic but I’m having a similar issue.
I sign into Simplenote via WordPress. I changed the email I use to sign into WP and this morning when I logged into Simplenote I only saw a Welcome to Simplenote note.
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@debrezionberhegebre I’ve just reached out to you by email. We can continue troubleshooting from there.
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hi,
Same problem. I changed my email and with the update I lost all my notes
what can I do?
Thanks in advance
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I’ll reach out to you by email shortly to help you with this issue.
Simplenote Support Forums 