Lost All the edited data after logging in from Phone app.

• 

  healthyshe9 · Member · April 13, 2023 at 5:33 pm

  • Copy link
  • Add topic to favorites

  Hi! I was editing my notes through simplenote webapp. Today,i opened the phone app to go through my notes, they did not have any updates content. When i checked back in my laptop, i have lost all my data. the notes now visible are very old and outdated. History is not showing anything.

  I don’t understand how can there be no back up? i have exams approaching and i had recently shifted from evernote because of this reason only. Now i have lost all my hard work of several days. I can’t redo it all again. Please let me know if there is a way

• 

  staff-zara · Staff · April 17, 2023 at 7:23 am

  • Copy link

  Hi @healthyshe9 👋

  Sorry about the data loss event. I saw 24 deleted notes under your account. Just to confirm, have you checked the Trash folder?

  It is also worth restoring the notes from the Trash and check the note revision from there.

  Let us know what you find out. Thanks!