LOST ALL MY NOTES 😭💔
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Hey, I am using Simple Notes for 5 Years, Yesterday I logged out and logged in my mobile, now all my notes have vanished. Pls Help me, there were so many important notes and messages were there, pls help me solve this issue
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Sorry to hear your notes have vanished after logging out and back in.
Can you make sure you are logged in to the correct account? Could you please try logging into the Simplenote web app from a browser here: https://app.simplenote.com/
Check if all your notes appear there and are up to date.
If your notes are safe and complete on the web app, you can log out and then log back in to the Simplenote app on your mobile device and any other devices you use. This will re-sync your notes from the server and should restore everything.
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I tried it but it’s not working, still the main page is blank, nothing is showing, pls help me there are important notes with some important credentials, pls
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Thanks for checking that for us. To help us investigate further, could you please share a few more details? We’ll need:
- The devices you use Simplenote on
- Their operating systems and versions
- The Simplenote app versions on each device
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Device – On Android Mobile, OS Version – Android 11, ColorOS Ver. 11.1, Simple Note Version – 2.35
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Hi, @cowboyeclectic39b8863a19! We reply as soon as possible, so we appreciate your patience as our small team works through support requests.
Since this is an account issue that may require the exchange of sensitive information, I will be reaching out to you at the email address you used to sign up for an account here in the forum. Please keep an eye out for my email.
Simplenote Support Forums 