Lost Account and Notes

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  yhnsfrns · Member · October 1, 2024 at 4:22 am

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  I made an account back in 3rd August and put important notes here.

  Now, that I want to try to log back in, I can’t.
  Tried to send code to email, nothing came in. I tried to do the forgot password and yet got nothing on my email.

  Final attempt I tried to signup with my email and it sends a confirmation.

  But after i logged on, all the notes are gone.

  How can i recover my notes ?

  I got a browsing history capture of when i created the account back then.

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  johnswift37 · Member · October 1, 2024 at 12:02 pm

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  Are you sure you’re using the email you used for the Simplenote account?

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  yhnsfrns · Member · October 1, 2024 at 12:12 pm

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  Yes, since its stated in the browsing history log.

  

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  staff-frank · Staff · October 1, 2024 at 3:03 pm

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  Hi @yhnsfrns! To resolve this issue, we’ll need to contact you directly via email. Please keep an eye out for a message from our support team.