lost 2 months of notes firt on laptop, then on phone

  • Unknown's avatar

    Hi,

    When I logged into my MacAir today I saw that 2 months of simplenote entries from my Iphone were not synched. When I logged back into my phone to check, it synched with my laptop and I lost all the last 2 months worth of entries. There is no sign of them online either. I regularly back up my laptop, but I am not sure if these files can be found on my laptop and where to look for them. Is there a way to fix this?

  • Unknown's avatar

    Lost notes can usually be found either in the Trash or in the history of an existing note. We recommend checking the trash and revisions in whichever app you use the most, as well as the web app at https://app.simplenote.com. You’ll want to sort the notes by the last modified date from the app settings before you start checking.

    It’s worth restoring notes from the Trash so you can view their history. Pay particular attention to any blank notes you can see or titles you don’t recognize.

    To search the history, open a note and click the clock icon at the top, then move the slider.

    Also, use the search field to check for content that may have been in the note. We don’t recommend just searching for the title, as we’ve seen people have trouble finding notes when accidentally deleting or changing the title text.

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