Login android app failed

• 

  wx5555 · Member · July 5, 2023 at 10:25 am

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  App ver: 2.18

  Web version can be logged in.

  These Urls can be accessed:

  • https://app.simplenote.com
  • https://api.simperium.com
  • https://auth.simperium.com

  What should I do next? Thanks.

• 

  staff-zara · Staff · July 13, 2023 at 5:04 am

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  Hi @wx5555 👋

  To confirm, you have trouble logging in to the Android app, but you can access the web app (https://app.simplenote.com) on the same Android device. Is that right?

  If so, what is the error message you saw when you tried to login to the Android app? Does changing the network connection help?

  Also, please share your device details (brand and model, and OS version). Thanks.