Logging into SimpleNotes on web page yields an empty page

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  briancheung1996c13a003ce5 · Member · December 27, 2023 at 8:03 pm

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  Logging in with my details gives an empty page, app on mobile seems to work without issue

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  johnswift37 · Member · December 27, 2023 at 8:41 pm

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  Hmmm. Works for me. Which computer, OS version, and browser are you trying to use? I’m on iPad 6, iPadOS 17.2, and iCabMobile. My web experience matches the app. Do you see anything, or is the page completely blank? You could try turning off any ad blocker, in case that may be interfering.

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  briancheung1996c13a003ce5 · Member · December 27, 2023 at 9:21 pm

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  Using Firefox on windows 10, the web page is completely blank, no errors or anything. I’ve downloaded the application on windows for now as a work around anyways

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  staff-lynn · Staff · January 7, 2024 at 12:03 am

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  Hi @briancheung1996c13a003ce5
  Have you tried using a different browser? Do you still experience the issue when signing into Simplenote on the web from a different browser type?

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  taeshahn · Member · February 16, 2024 at 7:16 pm

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  I’m dropping a comment here for those who might read thread later on:

  If you are still facing the same issue, check out whether your router is set to use an IPv6 DNS. I guess Simplenote web interface or web app does not support IPv6 DNS.

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  staff-fred · Staff · February 20, 2024 at 6:28 am

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  @taeshahn Thanks for sharing your tips!