I update simple note in my phone, enter to my account, and now there are not the
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I update simple note in my phone, enter to my account, and now there are not the latest notes i wrote
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Hi there!
Thank you for reaching out about this. Are you missing a lot of notes or just some of the content of certain notes that is different or missing?
If you look through the history of your notes, do these contain any of the missing content you might have been looking for? You’ll find the history option by clicking on the icon with the ellipsis (three dots) in the top menu. From here go to history and then you can scroll through the lists to find the different versions of your note that were saved. If you find the one that has your content, you can restore it.
If the information isn’t there, could you please let us know:
- What device you use Simplenote on
- What operating systems and versions
- the Simplenote versions on each
This will help us to better investigate the issue.
Thank you!
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Hello
It seems that after i updated the app i can´t acces to my notes from july 2022 to march 2023, its like i didn’t write anything on this period of time but i did.
My PC and my cellphone
PC: Windows 10 pro Version 22H2
Cell: Android version 12
moto g(50) 5G
PC simplenote version: 2.21.0
Cell simple note version: 2.26 (155)
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Hi @rafaeltouzettv,
Thank you for the additional details! Do you recall what was the previous app version on your phone before you updated it to 2.26?
If you haven’t done so, can you please log in to the web app at https://app.simplenote.com and see if you can find the notes there?
Thank you!
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Hi Romina
I don’t recall what was the previous app version
I logged into the web app and it didn’t work
Please help. I have very important information
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We’ll reach out to you via email to sort this out for you. Thank you!
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