I can’t log in

  • Unknown's avatar

    I have been using Simplenote for quite awhile and enjoy the app. However, recently I requested to change my email associated with my account–I received a verification email saying that my email change had been confirmed. But when I tried to log back into my account with the new email address, it did not work. I’ve tried countless times and I can’t figure out how to get back in. I have important notes on the app and I’m frustrated with the situation.

  • @averyegregory7work We’ll follow up with you via your email so we can help resolve the issues. Note that we’ll write to you from the email address you used for your account in this Forum (can be the same with your Simplenote account email or not).

    Please keep an eye out any emails from the support team in your inbox.

    Thank you!

Reply to I can’t log in