End of Text Jumps Down Automatically

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  blossom2024 · Member · January 10, 2024 at 5:29 am

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  Good day

  The app constantly jumps the screen to the bottom or end of a long text note when making edits at the beginning or start of the text, it’s annoying and considering moving my notes over to another app but thought I’d first reach out. Could you have a look and kindly assist?

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  johnswift37 · Member · January 10, 2024 at 11:44 am

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  Hi @blossom2024. Could you please identify your device type, OS version, and whether you’re using the app installed on your device or the web version?

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  blossom2024 · Member · January 10, 2024 at 12:20 pm

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  Samsung Galaxy A73 5G android version 13

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  blossom2024 · Member · January 10, 2024 at 12:21 pm

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  I’m using the mobile app

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  zandjr4 · Member · January 22, 2024 at 12:58 am

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  I am having the same issue. Samsung Galaxy S23, Android version 14, device app. It doesn’t do it when I’m not editing, but as soon as I do it scrolls all the way to the bottom. I have not noticed the issue in the Windows app.

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  staff-fred · Staff · February 29, 2024 at 8:19 am

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  @blossom2024 @zandjr4 Thanks for your report.

  We’re aware of this issue. We suggest you try disabling the Predictive text or “Suggest text corrections” in the Samsung Keyboard setting. This could be a useful workaround.

  If you’re willing to give it a shot, we’d love to hear if it works for you. Thanks!

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  dandlsmith84 · Member · May 11, 2024 at 4:47 pm

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  shutting off Predictive text seems to have worked. Thanks.

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  staff-fred · Staff · May 13, 2024 at 6:56 am

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  @dandlsmith84 Whoops, sorry, I didn’t see you tried that already.

  Glad to hear it worked. Thanks for letting us know!