Email change
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Hello, I have to change email address because the other one was closed, unfortunately currently I am blocked what I have to do, he wants to send me a code on a closed address then change so that it is secure.
Good to you
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@archangepress We’ll follow up with you via your email so we can help resolve the issues. Note that we’ll write to you from the email address you used for your account in this Forum (can be the same with your Simplenote account email or not).
Please keep an eye out any emails from the support team in your inbox.
Thank you!
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@archangepress Did you receive our initial email sent to you on April and have already replied back to it?
Or, haven’t you received any of our emails at all?
Also, do you still remember your Simplenote account password? If so, you should be able to log in with your old email and password. Then, you can change the email after you’re logged in.
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I never received any of your emails !
the simple account note I speak the email address does not exist anymore my goal is to connect and changed it for that! it asks me for a code that I will never be able to have
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@archangepress if you know your account password, you can still login using your email address and password — without having to retrieve a code sent by email. This can be done by clicking on the “login manually” link on our web app’s login page or through this direct link:
https://app.simplenote.com/login-with-password/
Once you’re logged in, navigate to Menu > Settings > Edit Account. You’ll find the option to update your email address from there.
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Hello, no, it tells me what I’m Blocked: This password has appeared in a data breach, which puts your account at high risk of compromise. To protect your data, you’ll need to update your password before being able to log in again.
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You keep me informed or I give you the email address (email visible only to moderators and staff) If not try! I would like to recover as soon as possible Best regards
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Hi @archangepress,
To ensure we send emails to the correct address, could you please confirm that the email address associated with your WordPress.com account is still active? If it is, please let us know, and we’ll send another email right away.
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Hello @staff-frank, I have changed my email address now so that I will receive everything here is my email (email visible only to moderators and staff)
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I changed my email address, but you can send me an email unless you wanted me to send you my email address?
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Hi @archangepress,
We’ve sent a follow-up email to (email visible only to moderators and staff). Please check your spam inbox and lookout for simplenote support!
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@staff-bluejay Not received yet!
At the moment I’m writing to you, if it doesn’t work, just as a precaution, send it to me at (email visible only to moderators and staff)
Thank you
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@archangepress We’ll resend the email to both your emails. Please keep an eye on your inbox and let us know if you still don’t receive them. Thank you.
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