Don’t receive E-Mail in Reset your password

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  gouken256 · Member · November 15, 2025 at 7:12 am

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  I haven’t received the password reset email.
  What should I do?

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  staff-joey8 · Staff · November 20, 2025 at 8:52 am

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  Hi there, @gouken256

  I do not see any Simplenote account associated with the email address you are using on our forums. Could you have possibly been using a different email address?

  Just to clarify, the password reset email will only come through if we are able to locate an account with the email address being input.

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  gouken256 · Member · November 20, 2025 at 11:44 am

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  Sorry.
  I’ve updated the forum to use the registered email address for the account.
  I can log in from the iPhone app, but I can’t log in from the browser.

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  staff-frank · Staff · November 25, 2025 at 10:04 am

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  @gouken256 We’ll follow up with you via your email so we can help resolve the issue. Please keep an eye out for any emails from the support team in your inbox.

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  gouken256 · Member · November 25, 2025 at 11:57 am

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  Thank you.
  It’s resolved.

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  staff-fred · Staff · November 27, 2025 at 7:30 am

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  @gouken256 Awesome! Glad to hear it’s resolved. Thanks for letting us know.