Collaborate not working

• 

  frankschalken · Member · July 19, 2024 at 11:12 am

  • Copy link
  • Add topic to favorites

  I made 2 notes I wanted to share with other people. Last week I added 1 mailadres, that person has entrance to the notes. A few hours ago I added 4 more, 1 can see the notes when he opens te webapp, the others not.

• 

  johnswift37 · Member · July 19, 2024 at 12:14 pm

  • Copy link

  Are the others logging in to the web app using the email that you used when sharing?

• 

  frankschalken · Member · July 23, 2024 at 1:42 pm

  • Copy link

  yes!

• 

  helper-mobilefox · Member · July 24, 2024 at 2:46 pm

  • Copy link

  Hi @frankschalken! I’m sending you an email to the address you’ve listed here in the forums to investigate further together. Let me know here if you don’t see it in your inbox later today.