Changed my email address to sign in with and cannot access my notes now

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  stile101a · Member · June 25, 2025 at 7:27 am

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  I changed my email address to sign in to Simplenote and it doesn’t recognize my new email address for access. I try to sign in using my old email address and I sign in and all my notes are gone.

  I have tried to reset the password to Simplenote on the new email address and it doesn’t send the password reset email.

  I’d like my notes back, either with my new email address or my old email address.

  Thank you.

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  staff-fred · Staff · June 25, 2025 at 8:25 am

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  @stile101a We’ll follow up with you via your email so we can help resolve the issues. Note that we’ll write to you from the email address you used for your account in this Forum (can be the same with your Simplenote account email or not).

  Please keep an eye out any emails from the support team in your inbox.

  Thank you!