Changed email and now can not access my notes

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  fjolledoes · Member · April 18, 2023 at 7:55 pm

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  Last week i changed my email through settings as the old email is no longer in use. I got a change your password email and a confirmation that my email was changed but something must have gone wrong because i now can no longer log in to simplenote to access my notes.
  i tried using the “i forgot my password” option but i do not get an email to change or reset my password.
  could you please help?
  kind regards,

  Marjelle

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  staff-zara · Staff · April 19, 2023 at 7:43 am

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  Hi Marjelle,

  We can’t help you with account-related issues here in the forums for security reasons since it’s a public space. We dropped you an email to request some info. Please respond to the email, and we’ll help you from there.

  Thank you!