Changed Email Address – Can’t Log In

• 

  jrs74656 · Member · March 18, 2025 at 10:44 pm

  • Copy link
  • Add topic to favorites

  I changed my email address from a Gmail account to a Proton account. I got the notifications on my new account that the email address has been updated. When I go to log in, I do get the code on my new account. However, the login in fails every time. I was able to login into the forum by using my WordPress account, which happens to be the Gmail account.

  How do I fix it?

  Thank you.

• 

  johnswift37 · Member · March 19, 2025 at 12:31 am

  • Copy link

  Hi. I’m afraid this is somewhat “normal” for Simplenote. You cannot fix it yourself. You need to wait for assistance from one of the mods here.

• 

  mikerockwell · Staff · March 20, 2025 at 2:12 pm

  • Copy link

  @jrs74656, I’ve just reached out to you by email. We can follow up from there. :)

• 

  jrs74656 · Member · March 20, 2025 at 7:43 pm

  • Copy link

  Thanks, Mike. I got your email and the issues seems to have resolved itself. I am now able to log in.

  Joe

• 

  staff-frank · Staff · March 25, 2025 at 10:01 am

  • Copy link

  Great to hear the issue resolved itself, Joe! Thanks for letting us know.

  Since you’re able to log in now, I’ll go ahead and close this topic. If you run into any other problems in the future, please don’t hesitate to start a new thread.