Can’t sign in, can’t get a password reset
-
Trying to login and my password isn’t working. I tried multiple times to reset it and never received a password reset email. Can’t find any way to contact support. Please help!
-
-
Yes, nothing there. really need some help with this, laptop died and I can’t access my notes. It keeps sending me into a wordpress loop and I never use wordpress.
-
Lost notes can usually be found either in the Trash or in the history of an existing note. We recommend checking the trash and revisions in whichever app you use the most, as well as the web app at https://app.simplenote.com.
You’ll want to sort the notes by the last modified date from the app settings before you start checking. It’s worth restoring notes from the Trash so you can view their history. Pay particular attention to any blank notes you can see or titles you don’t recognize.
To search the history, open a note and click the clock icon at the top, then move the slider. Also, use the search field to check for content that may have been in the note. We don’t recommend just searching for the title, as we’ve seen people have trouble finding notes when accidentally deleting or changing the title text.
Simplenote Support Forums 