Can’t reset my password

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  andreacc123 · Member · January 4, 2025 at 11:55 pm

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  After receiving the email to reset the password, I choose a new password and click “Change my password”. It takes one minute or two and it shows the message “Password change failed.” Picture below.

  My computer: Windows 10, both Firefox and Chromium give the same result.

  

  Also I try to reset on app.simplenote.com/settings but can’t because I don’t remember old password.

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  staff-cara · Staff · January 10, 2025 at 7:36 am

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  @andreacc123 I’ll be reaching out to you through email to help you with this particular issue. Please keep an eye out for my message.