Can’t login to cancel an account – POTENTIAL FRAUD happening
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The company I worked for years ago notified that my old email address, (email visible only to moderators and staff), received a notice from SimpleNote that I had created an account. I DID NOT DO SO.
How do I get that account canceled?
Current email of (email visible only to moderators and staff)
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Hi. Sounds like you’re in the same boat as these folks: https://forums.simplenote.com/forums/topic/never-opened-an-account-on-simplenote/ and https://forums.simplenote.com/forums/topic/somehow-someone-made-account-using-my-google-email/.
There’s not much danger of fraud, since the account is free. Also, this email contained the confirmation link. Without it, the account creator cannot use the account either.
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I had this same thing happen and have contacted customer service multiple times with no response which makes me wonder if :
a) this entire operation is illegitimate
b) the site is so insecure that they have been overwhelmed with emails like mine
c) they just don’t care -
@henrydittmer We’ll follow up with you via your email so we can help resolve the issues. Please keep an eye out for any emails from the support team in your inbox.
@rebeccayaffe We also noticed an email from you and will reply to that.
@johnswift37 Thanks for your help, as always!
Simplenote Support Forums 